Warranty Details For Automated Laundry Rack Series

Terms & Conditions of Basic Warranty (Motor Part/s):

    • has to be registered online to be activated via the “Registration for Basic Warranty Activation” form within 7 days from Item Delivered Date (i.e. date you received the item from the delivery company) otherwise, will be void and is non-refundable.
    • is non-transferrable, non-refundable and non-exchangeable for cash or its equivalence.
    • is non-extendable to other items sold by or purchased from HOMLÈDJ Pte. Ltd. or our Partners
    • Period of Warranty starts with immediate effect upon successful online submission of “Registration for Basic Warranty Activation”.
    • You will receive a copy of your online Warranty detail in your email upon successful online submission of “Registration for Basic Warranty Activation”.
    • Warranty covers:
      1. Replacement Motor Part/s for respective defective or faulty part.
      2. Delivery cost of replacement Motor Part/s to buyer.
      3. Only item purchased from HOMLÈDJ Pte. Ltd. and our Partners.
    • Warranty does not cover:
      1. Labour Cost of repair or fixing of replacement Motor Part/s.
      2. Item purchased from other sellers, other than our Partners.
      3. Misuse or abuse of item including failure to properly maintain item and use according to Care & Safety Instructions.
      4. Normal Wear and Tear.
      5. Damages from Power surges, electrical storm damage or incorrect power supply.
      6. Malfunction caused by modification or inappropriate repair works.
      7. Damages from Incorrect, improper  or inappropriate operation of unit.
      8. Damages from Insect infestation or ceiling water leakage/seepage/mould issues.

Click Here To Register For Basic Warranty. To activate your Warranty, get ready your Order/Invoice/Receipt Details and check to ensure you are registering for the correct Warranty type. Registering for the wrong Warranty will result in it being voided and forfeited.

Terms & Conditions of Premium Warranty (1-for-1 exchange):

    • has to be registered online to be activated via the “Registration for Premium Warranty Activation” form within 7 days from Item Delivered Date (i.e. date you received the item from the delivery company) otherwise, will be void and is non-refundable.
    • covers a One-Time One-For-One Exchange only during the Warranty Period, regardless of the Damage; and applicable only to Premium Warranty Holders.
    • Premium Warranty supersedes Basic Warranty only upon registration.
    • is based on No-questions-asked policy.
    • is non-transferrable, non-refundable and non-exchangeable for cash or its equivalence.
    • is non-extendable to other items sold by or purchased from HOMLÈDJ Pte. Ltd. or our Partners
    • Period of 1 year, 2 years or 3 years starts with immediate effect upon successful online submission of “Registration for Premium Warranty Activation”.
    • You will receive a copy of your online Premium Warranty detail in your email upon successful online submission of “Registration for Premium Warranty Activation”.
    • Premium Warranty covers:
      1. One-Time One-For-One exchange of damaged unit with a brand new replacement unit (subject to prevailing colour availability at time of claim) only during the Warranty Period, regardless of the Damage.
      2. Delivery cost of brand new replacement unit to buyer.
      3. Only item purchased from HOMLÈDJ Pte. Ltd. and our Partners.
    • Premium Warranty does not cover:
      1. Labour Cost of removal of damaged unit.
      2. Cost of return shipping of damaged unit to seller, for the One-For-One Exchange.
      3. Labour cost for Installation or any installation related costs of new replacement unit.
      4. Item purchased from other sellers, other than our Partners.
      5. Misuse or abuse of item including failure to properly maintain item and use according to Care & Safety Instructions.
      6. Normal Wear and Tear.
      7. Damages from Power surges, electrical storm damage or incorrect power supply.
      8. Malfunction caused by modification or inappropriate repair works.
      9. Damages from Incorrect, improper  or inappropriate operation of unit.
      10. Damages from Insect infestation or ceiling water leakage/seepage/mould issues.

Click Here To Register For Premium Warranty. To activate your Warranty, get ready your Order/Invoice/Receipt Details and check to ensure you are registering for the correct Warranty type. Registering for the wrong Warranty will result in it being voided and forfeited.

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