Automated Laundry Rack Care & Safety Instructions

  • Maximum load is 35kg. But we do not recommend to stretch it to 35kg. Assuming you are using a 10kg load washing machine, maximum is about 3 loads but note that this also depends if you are washing heavy items like quilt cover/blanket/mattress cover etc.
  • Spread the laundry load evenly across the rack so as not to place excessive tension on either steel strings.
  • When you are done hanging your laundry on the rack, always ensure the that the rack is retracted back fully. When the rack is not fully retracted back up especially with laundry on it, the rack and laundry’s weight creates unnecessary tension on the steel strings while in that half way down/not fully retracted position. It is not favourable as prolonged tension may damage the steel strings and may even cause it to snap.
  • Do not tug or pull the steel strings. Regularly check to ensure nothing is caught on the steel strings and ensure that steel strings are not tangled with the extension plates or any other materials.
  • Ensure the rack is fully sheltered from rain element to maintain the integrity of its motorised and electrical components.
  • Always allow the rack to retract/extend on its own after pressing the remote button.
  • If you would like to clean the rack, you may use a vacuum, feather duster or a clean dry cloth. Do not wash with water or splash water on it for cleaning. Always ensure the main switch is turned off before cleaning the rack.
  • Always switch off the rack with the remote control when it is not in use.
  • Always switch off the main switch of the rack if you will be away from home for a couple of days or weeks.
  • More questions? Read product FAQs HERE.